Making Moves London — Dilapidations Intelligence

Settlement
Insights

An analysis of 87 dilapidation settlements negotiated across London. Real outcomes, real savings — drawn from our own deal data.

Settlements 87 Completed
Total Claims Challenged £9.9m
Total Saved £4.5m
Period 2020 — 2026
43.7%
Average Saving
The average reduction we negotiate from the landlord's initial claim.
£4.5m
Total Saved
Aggregate savings across 87 completed settlements.
£51.8k
Avg. Saving Per Deal
The average amount saved on each individual settlement.
100%
Best Result
Our highest reduction — a claim reduced to zero through technical challenge.
43.7%
Average Claim Reduction

On average, we reduce landlord claims by nearly half. This isn't financial negotiation — it's a technical, line-by-line interrogation of every item in the schedule of dilapidations.

£21.80
Avg. Claim / sq ft
£12.43
Avg. Settlement / sq ft

Where Savings
Fall

The spread of saving percentages across all 87 settlements. More than 60% of our deals achieve savings of 30% or higher.

Saving % Distribution — All Settlements
3
0–10%
5
10–20%
15
20–30%
13
30–40%
15
40–50%
15
50–60%
4
60–70%
4
70–80%
6
80–90%
3
90–100%
Key Insight

The three peak clusters — 20–30%, 40–50%, and 50–60% — each contain 15 settlements. This tells us landlord claims are consistently inflated by 30–60%, and structured technical challenge recovers that gap.

Bigger Claims,
Bigger Opportunity

How saving rates compare across different claim sizes. Mid-range claims (£100k–£250k) show the highest average savings.

Avg. Saving Rate by Claim Size
Under £50k
27 deals
45.2%
£50k — £100k
34 deals
41.3%
£100k — £250k
16 deals
54.3%
£250k — £500k
7 deals
35.9%
£500k — £1m
2 deals
30.0%
Why Mid-Range Claims Save Most

Claims in the £100k–£250k bracket yield the strongest savings (54.3% on average). These are typically 5,000–25,000 sq ft spaces where landlord surveyors often apply broad-brush pricing rather than detailed line-item costing — which creates the most room for technical challenge.

Savings by
Property Size

How property size affects the outcome. Larger properties don't just have bigger claims — they tend to have stronger saving rates.

Avg. Saving % by Property Size
Under 2,500 sq ft
24 deals · avg claim £47k
39.6%
2,500 — 5,000 sq ft
40 deals · avg claim £77k
44.2%
5,000 — 10,000 sq ft
10 deals · avg claim £139k
46.7%
10,000 — 25,000 sq ft
12 deals · avg claim £318k
48.6%
25,000 — 50,000 sq ft
1 deal · claim £492k
37.0%

Which Sectors
Save Most?

Average saving rates across the most represented sectors in our settlement data. Minimum 2 deals per sector shown for statistical relevance.

Sector Deals Avg. Saving Total Saved
Food & Beverage Services 2 76.5% £144k
Non-profit Organisations 3 65.0% £516k
Services for Renewable Energy 2 63.0% £74k
Non-profit Org. Management 2 59.0% £165k
Leisure, Travel & Tourism 2 51.5% £51k
IT Services & Consulting 5 50.2% £205k
Financial Services 11 49.5% £527k
Staffing & Recruiting 7 46.6% £625k
Investment Management 2 43.0% £36k
Software Development 9 38.3% £318k
Business Consulting 5 32.2% £132k
Advertising Services 12 31.5% £317k
Events Services 2 29.5% £199k
Sector Insight

Financial Services is our deepest sector with 11 deals and nearly 50% average savings. The largest total savings come from Staffing & Recruiting (£625k across 7 deals) — a sector where companies frequently take fitted space and are hit with inflated reinstatement costs at lease end.

Savings Across
London

Average saving rates in key London submarkets. Areas with 2+ settlements shown.

WC2 — Holborn 84.5%
EC3 — Lloyd's 57.0%
EC2 — Liverpool St 54.4%
SE1 — Waterloo 54.0%
W6 — Hammersmith 51.5%
EC1 — Farringdon 49.7%
W1 — Soho 46.3%
W1 — Mayfair / St James's 47.8%
E1 — Shoreditch 40.2%
EC1 — Clerkenwell 38.0%

Settlement
Volume & Savings
Over Time

How our settlement activity and average savings have tracked year-on-year. 2025 and 2026 figures are partial (year to date).

Annual Settlement Activity
4
2020
15
2021
20
2022
9
2023
14
2024
21
2025
4
2026*
Deal Volume
Avg. Saving %
* 2026 year to date
Volume Insight

Deal volume has grown steadily, with 2025 already our busiest year at 21 completed settlements. As construction costs have climbed post-pandemic, landlord claims have increased — which means even more room for challenge and recovery. The 2021 cohort shows the highest average saving (59%) as post-COVID claims were often inflated against weakened market conditions.

What The
Data Tells Us

The Challenge Gap
£9.9m
in landlord claims challenged
£5.9m
actually settled for

Nearly half of every landlord claim doesn't survive professional scrutiny. The gap between what's asked and what's owed is where our specialists operate.

Why It Matters
95%
of tenants settle in cash rather than doing the works
£30–£45 /sqft
is the typical landlord claim range — up from £15–£17 just a few years ago
Day of Lease End
landlords can serve a dilaps claim as late as the final day of the lease
Technical, Not Financial
dilaps isn't a negotiation — it's a line-by-line challenge that requires specialist knowledge
Don't Overpay
Your Landlord

If your lease is expiring in the next 12–24 months, the earlier you understand your dilapidations liability, the more options you have.

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